Wed Apr 14
Our Product Thinking Playbook is our best-in-class project-planning tool for building better products. In this piece our Lead Design Researcher Katie Hill walks through a recent project she worked on and how she pivoted our Research Planning tactic card to work effectively in a remote setting.
Thu Jun 11
“We’re interested in your personal experiences and subjective opinions. You’re the expert on your experiences.” It’s a sentence every researcher has used, and one that has extra importance when interviewing industry experts. Katie Hill, Design Researcher, dives into the tactics she employed on a recent project to make her expert interviews as impactful as possible.
Thu Nov 14
An immersion phase done properly is a powerful tool for delivering a successful project; however, they are often considered a box-ticking exercise. Together, Connected's Katie Hill and Zachery Oman have written an in-depth guide on how to get the most out a session—for both the client and for the external team—and created an interactive immersion toolkit to help you hone your skills.
Tue Oct 15
Connected’s Senior Design Researcher Katie Hill talks through her experience at this year’s Elevate Product, the realization that human-centricity in product building isn’t as widespread as she thought, and the privilege of working for an organization that places user needs at the core of their development process.
Tue Aug 6
Find out why it's important to engage with appropriate research participants using examples from our work with GRIT Toronto
Wed Mar 13
Mitchell Gillespie of WaveHQ teaches the product community how to get the most out of qualitative data.